MOTEKX Care
Proactive maintenance and monitoring to keep your systems stable, secure, and up to date. Choose Essential, Plus, or Elite for the right level of backups, security checks, and support responsiveness.
From: € 24,90 + VAT / month
MOTEKX Care — Managed Maintenance & Support
Once your systems are live, they need continuous care to stay secure, fast, and reliable. MOTEKX Care is MOTEKX’s managed maintenance service that keeps your websites and systems healthy—without unexpected issues or last‑minute firefighting.
What’s included (all plans)
- Scheduled software and platform updates
- Maintenance checks and basic health verification
- Backup management (frequency depends on plan)
- Monitoring and operational stability checks
- Support response within plan limits
Response time refers to the time to acknowledge and assess a request or alert, not necessarily full resolution.
Choose your plan
Essential — for low-change environments
- Software & database upgrades
- Weekly backup
- Support response time: 48 hours
Best for small websites that need reliable upkeep.
Plus — for active business websites
Everything in Essential, plus:
- Daily backup
- Security checks
- Support response time: 24 hours
Best when your website is important to daily business.
Elite — for business‑critical systems
Everything in Plus, plus:
- Real-time backup
- Vulnerability checks
- Performance & uptime monitoring
- Monthly health report
- Support response time: 8 hours
Best when downtime, slow performance, or data loss is not acceptable.
What’s not included (clear scope)
- New feature development
- Website redesign or structural changes
- Major version upgrades requiring re‑architecture
- Custom troubleshooting outside normal operations
These can be handled as project work or via advanced services.
Works best with
MOTEKX Care is often combined with:
- Managed Hosting & Domain
- Cybersecurity
- Compliance
- Cloud & IT Bundles
Additional information
| Plan | Essential, Plus, Elite |
|---|---|
| Billing period | Monthly, Annual |